How To Claim Car Insurance? Own & Bumper Damage & After Accident

By Okbima 12 Jan 2024 157
how to claim car insurance


If you want to claim car insurance for your own damage and bumper damage after an accident, there are many important steps to follow. It is important to follow the insurance company's instructions and provide any required documentation to ensure a smooth claims process. Let’s know all the required documents & steps to be followed.


How To Claim Car Insurance For Own Damage?

To claim car insurance for their own damage in India, the policyholder must inform the insurance company immediately, provide all necessary documentation, and fill out a claim form accurately.

  • Contact your insurance provider: Inform your insurance company about the incident & provide all the necessary details like policy number, date, time, and location of the accident.

  • Fill out a claim form: Your insurance company will provide you with a claim form to fill out. Make sure to accurately fill out all the required information and submit it along with any supporting documents like a copy of your driving license, vehicle registration certificate, and policy documents.

  • Survey and assessment: Your insurance company will appoint a surveyor to assess the damage to your vehicle. The surveyor will inspect the vehicle and estimate the repair costs. Make sure to provide full cooperation during the survey process.

  • Repair your vehicle: Once the surveyor submits the report to the insurance company, you can proceed with getting your vehicle repaired at a network garage or a workshop of your choice. The repair costs will be reimbursed by the insurance company, minus any deductible amount as specified in your policy.

  • Settle the claim: After the repairs are completed, submit the bills and repair receipts to your insurance company for reimbursement. The insurance company will then settle the claim amount as per the terms of your policy.


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How To Claim Car Insurance After an Accident?

To claim car insurance after an accident, you will need to contact your insurance provider and provide them with documentation of the accident, such as a police report and photos of the damage.

  • Contact your insurance company: The first step after an accident is to contact your insurance company as soon as possible. You will need to provide them with details of the accident, such as the date, time, location, and a description of what happened.

  • File a First Information Report (FIR): If necessary, file a First Information Report (FIR) with the police. This is especially important if there are any injuries involved in the accident.

  • Get a medical certificate: If you or anyone else involved in the accident has injuries, make sure to get a medical certificate from a doctor as evidence of the injuries.

  • Document the damage: Take photos of the damage to your car and any other vehicles involved in the accident.

  • Collect witness statements: If there were any witnesses to the accident, get their contact information and statements. This can further support your claim with the insurance company.

  • Fill out the claim form: Your insurance company will provide you with a claim form that you will need to fill out and submit with all the necessary documentation.

  • Follow up with the insurance company: Make sure to follow up with the insurance company regularly to track the progress of your claim and provide any additional information they may require.

  • Get your car repaired: Once your claim has been approved, you can get your car repaired at a network garage authorized by your insurance company. Be sure to have all receipts and paperwork for repairs.

  • Receive compensation: After the repairs have been completed, your insurance company will provide compensation for the damages in the accident, minus any deductible that may apply.


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How To Claim Car Insurance For Bumper Damage?

To claim car insurance for bumper damage, you must contact your insurance company and provide details of the incident, including photos of the damage and a written estimate for repairs.

  • Contact your insurance company: The first step is to contact your insurance company and inform them about the bumper damage. Provide them with all the details of the incident, including the date, time, location, and extent of the damage.

  • File a claim: Your insurance company will guide you on how to file a claim for bumper damage. They may ask you to fill out a claim form and provide supporting documents such as photographs of the damage, a copy of the police report (if applicable), and estimates for repair costs.

  • Get the damage assessed: The insurance company may send an assessor to inspect the damage and assess the repair costs. Alternatively, they may ask you to take your car to a preferred network garage for assessment.

  • Get the bumper repaired: Once your claim is approved, you can get the bumper repaired at a network garage of your choice. Make sure to keep all receipts and invoices of the repair work for reimbursement.

  • Pay the deductible: Depending on your insurance policy, you may be required to pay a deductible amount for the repair costs. This is the portion of the claim that you are responsible for before the insurance company covers the rest.

  • Follow up: Stay in touch with your insurance company throughout the claims process to ensure that your claim is processed efficiently and that you receive reimbursement for the bumper damage.

  • Collect reimbursement: Once the repair work is complete, submit all the necessary documents to your insurance company to claim reimbursement for the repair costs as per the terms of your policy.


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Documents Required To Claim Car Insurance

There are some required documents that you’ll need before filing a claim like policy documents, claim form, FIR copy, driving license, registration certificate, etc.

  • Policy documents: You will need to provide a copy of your car insurance policy document, which contains all the details of your coverage and policy terms.

  • Claim form: You will need to fill out a claim form provided by your insurance company. This form will ask for details about the accident, damage to the vehicle, and any injuries sustained.

  • FIR copy: If the accident involved a third party or injuries, you will need to provide a copy of the First Information Report (FIR) filed with the police.

  • Driving license: You will need to provide a copy of your valid driving license to prove that you are authorized to drive the vehicle.

  • Registration certificate: You must provide a copy of the vehicle's registration certificate (RC) to prove ownership of the vehicle.

  • Repair estimates: You may need to provide estimates from authorized repair shops for repairing the damages to your vehicle.

  • Pictures of the accident: It is helpful to provide photographs of the accident scene, damages to your vehicle, and any injuries sustained.

  • Medical bills: If the accident causes injuries and you are claiming medical expenses, you must provide copies of medical bills and reports.

  • Any other relevant documents: Depending on the specific circumstances of the accident, you may be required to provide additional documents such as witness statements, road survey reports, etc.


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In conclusion, knowing how to claim car insurance for own damage and bumper damage after an accident is essential for ensuring a smooth and timely reimbursement process. It is important to document the damage, collect all necessary information, and report the incident to your insurance provider. By following the required steps, you can ensure a seamless and efficient resolution to your car insurance claim. For any assistance, contact “Our Experts”.


Car insurance claims in India take 7 to 15 days to process and receive. Insurers must settle most claims within 30 days according to regulations. Timing may vary based on the company and claim complexity.

Whether to claim car insurance depends on factors like repair costs and policy terms. Small damages may be more cost-effective to handle without filing a claim.

Car insuranYes, you can typically claim insurance for bumper damage. However, consider repair costs and potential premium increases before deciding to file a claim. ce claims are not tax-deductible in most cases. Consult a tax professional to understand specific tax implications related to insurance claims.

If you hit your car, it's usually covered if you have collision coverage. However, deductible costs may apply, so evaluate the situation and your policy.

Disadvantages may include increased premiums, loss of no-claim bonus, and potential policy cancellations. Identify the situation and consider repair costs before filing a claim.

Filing a claim may lead to increased premiums at renewal. The impact depends on factors like fault, claim history, and policy terms. 

For minor dents, compare repair costs to your deductible. It might be more cost-effective to cover the expenses yourself to avoid potential premium increases.

Yes, you can file multiple claims if separate incidents occur. However, frequent claims may affect your premium and insurability. 

While an FIR may not always be necessary, you may need a police report for certain claims. Check your policy and local regulations, as requirements may vary.

To claim car insurance for scratches in India, document the damage, inform your insurer promptly, and follow their claims process, providing the necessary documentation for a smooth resolution.

If you're at fault, your liability coverage should cover the other driver's damages. Report the incident to your insurer, providing details for a claims assessment

To claim car insurance for denting and painting, report the incident, document damages, and follow your insurer's claims process, providing necessary information and supporting documentation.

Yes, you can typically claim car insurance for repairs, depending on the circumstances of the damage and the coverage provided by your insurance policy. 

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