Refund & Cancellation

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Refund and Cancellation

Refund Policy

You may be eligible for a refund if there is an issue with a transaction or if you cancel your insurance package. Depending on the insurance company's policies, the reimbursement will either be sent in the form of a cheque or a straight credit. It's important to remember that www.okbima.com has no influence over any delays caused by the insurance provider in the reimbursement procedure.

Although we make every effort to ensure a quick return, we cannot be held liable for any delays brought on by the insurance company. Our mission is to offer you superior service and assistance throughout your insurance journey.

Cancellation Policy

If you have to cancel your insurance policy, you may be entitled to a refund of your payment. The refund will be conducted in accordance with the policy of the insurance provider from whom you purchased the product. It will be given to you via cheque or direct credit.

Please be aware that any delays in the refund procedure are the insurance company's responsibility, and okbima is not liable for them. We are devoted to supporting you and making the insurance process easy for you. Our team is available to help if you have any queries or worries.