Different Ways To Check Tata AIA Policy Status Online & Offline 2024

By Okbima 03 Apr 2024
tata aia policy status


Tata AIA Policy Status: Tata AIA Life Insurance, a leading private Indian life insurer, is a joint venture between Tata Sons and AIA Group. They offer various life insurance plans, including term plans, saving plans, protection plans, and retirement plans, to secure individuals and families financially. They are known for their reliability with a strong claim settlement ratio of 98.53%. After buying a policy, it is necessary to check your policy status using the Tata AIA Policy Tracker.


How To Check Tata AIA Policy Status Online?

If you have a life insurance policy from Tata AIA Life Insurance, you can check your Tata AIA Policy Status online. Below we have mentioned easy steps to check the status of your policy whether you are a new or registered user.

For New Users

Step 1: Visit the Tata AIA “New User Registration” page.

Step 2: On the “New User Registration” page, provide your mobile number, email address, or policy number, and date of birth of the policyholder.

Step 3: Now, click on the “Submit” button, verify an OTP, and create an account.

Step 4: After logging into your account, you can check your Tata AIA Policy Status.


For Registered Users

Step 1: Visit the Tata AIA Life Insurance, “Login With OTP” page.

Step 2: On the “Login with OTP” page, you can enter your mobile number, email ID, or policy number, and the date of birth of the policy owner.

Step 3: After filling in all the details, click on the “Generate OTP” button, and verify it or you can log in using the password.

Step 4: Once you log in, you can check your Tata AIA Policy Status online.


Not Sure About Your Tata Aia Life Insurance Policy? Contact Our Experts!


How To Check Tata AIA Policy Status Offline?

Here are the offline methods to check your Tata AIA policy status by visiting the nearest branch, SMS service, and customer care.

  • Visit Your Nearest Branch: This is the most traditional way. Bring your policy document with you, as you'll likely need the policy number for identification. A branch representative can access your information and answer any questions you have.

  • SMS Service: While Tata AIA doesn't offer full policy status checks via SMS, you can send a message with "POL " to 58888. This might provide basic details like the premium due date.

  • Customer Care: Contact Tata AIA's customer service department by calling their toll-free number (022 6912 9111) or emailing them at customercare@tataaia.com.


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Why You Should Check Tata AIA Policy Status?

You should check your Tata AIA Policy Status to get the remainder of policy renewal, premium payments, policy benefits, claim processing, etc.

  • Policy Renewal: Regularly checking your policy status ensures that you are aware of when your policy needs renewal. A significant number of policyholders forget to renew their policies on time, leading to lapses in coverage. By staying informed about your policy status, you can avoid such lapses and maintain continuous coverage to protect yourself and your loved ones.

  • Premium Payments: Monitoring your policy status allows you to keep track of your premium payments. Missed premium payments are a common reason for policy lapses. By checking your policy status regularly, you can ensure that your premiums are paid on time, avoiding any penalties or lapses in coverage.

  • Policy Benefits: Your policy status provides insights into the benefits and coverage offered by your Tata AIA policy. Understanding your policy benefits helps you make informed decisions about your insurance coverage and ensures that you are protected against unforeseen circumstances.

  • Policy Updates and Changes: Insurance policies may need updates or changes over time, such as revisions to coverage, premiums, or terms and conditions. By checking your policy status, you can stay informed about any updates or changes made to your policy and assess how they may affect your coverage and financial planning.

  • Claim Processing: In the event of a claim, having up-to-date information about your policy status can streamline the claims process. By knowing the details of your coverage and policy terms, you can ensure that your claim is processed smoothly and efficiently, reducing delays or disputes.

  • Financial Planning: Your insurance policy is an essential component of your overall financial plan. Regularly checking your policy status allows you to assess whether your insurance coverage aligns with your current financial situation, goals, and needs. This data-driven approach enables you to make informed decisions about adjusting your coverage or exploring additional insurance products to better protect your financial well-being.


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In conclusion, there are various convenient ways to check Tata AIA policy status both online and offline. Whether through the insurer's official website, mobile app, customer care service, or visiting a nearby branch, policyholders have easy access to important information regarding their insurance policies. By utilizing these different channels, policyholders can stay informed about their coverage, premiums, and any updates related to their Tata AIA policies. This ensures a smooth and hassle-free experience in managing their insurance needs. For any assistance, you can contact “Our Experts”.


The toll-free number for Tata AIA life insurance company within India is 1-860-266-9966. Their customer service hours are Monday to Saturday, from 10:00 am to 7:00 pm IST.

The official mailing address for Tata AIA Life Insurance is customercare@tataaia.com, which you can use for any communication.

Yes, you need to use the same 10-digit phone number to get a code sent to your phone.

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