Request Claim Assistance
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At Okbima, your peace of mind is our priority. Whether you’re navigating the cashless claim process or submitting documents for reimbursement, we ensure a hassle-free experience every time.
Okbima: Simplifying Insurance, One Claim at a Time.
In a cashless claim, the insurance company pays the hospital directly, so you don’t need to pay upfront. In a reimbursement claim, you pay first and then get reimbursed by the insurance company.
You can initiate a claim by contacting the insurance company or Okbima at (+91 120 455 5217) or email [email protected] with details like the patient’s name, hospital information, admission date, and estimated claim amount.
Cashless claims are usually approved within 2 hours of submitting all required documents. Contact the insurance company or Okbima if there are any delays.
You need a health policy card, pre-authorisation form (from the hospital), ID proof, and medical reports with the doctor’s prescription.
Documents required include a signed claim form, patient’s ID copy, discharge summary, hospital bills, receipts, pharmacy bills, medical reports, and a cancelled cheque.
Yes, you can file a reimbursement claim for treatment at non-network hospitals by submitting all required bills and documents to the insurer.
If a query is raised, it means additional documents or clarifications are needed. Okbima will help you resolve the issue quickly.
Claims may be rejected due to policy exclusions, incomplete documents, pre-existing conditions not covered, or delays in claim intimation.
Okbima assists with insurance claim registration, document submission, query resolution, and fast approval, ensuring a smooth claims experience.
You can track your claim status by contacting the insurance company or Okbima at (+91 120 455 5217) or [email protected], and our team will keep you updated.
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